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Customer care

Dealing with advanced innovation and with totally inedited concepts, this area RESERVED TO CLIENTS is  proposed with the aim to explain in a simple way how to identify the products, where to find them, and most of all how to distinguish them from eventual counterfeits.

CUSTOMER SERVICE CALL CENTER   Tel: 081 613 1276 is available from Monday to Friday from 9:00 AM to 1:00 PM and from 2:30 PM to 6:00 PM (GTM + 1:00)

Sinapsi is the official company, holder of the PROTECT industrial protocol.

The products that, from time to time, that will be distributed by SINAPSI, will be described and published on this site,
their distribution will be clearly indicated with addresses, prices and telephone numbers.

This product is distributed by TERMINAL SERVICE OF NAPLES which has been given the exclusive distribution rights by SINAPSI.

The client can register on our website to receive a discount of  20% off our price list.

Price list:


Kingsize    Max      200cm x 180cm       € 280,00 + €10,00 shipping
Queen       Max      200cm x 140cm        € 220,00 + €10,00 shipping
Single        Max      200cm x 90 cm         € 180,00 + €10,00 shipping

Crib            Max      128cm x 60 cm         € 90,00 + €10,00 shipping                                                                  

Client registration gives us a way to create a periodic database where the clients that purchased PROTECT products will be contacted for information inherent to the state of the treated pathologies, and annotations of all successful improvements will be recorded.

To purchase TERRA call 081 613 1276 or use our website.

Delivery will be within 5 working days from the date of order.                                                                                      

Payment by the customer, is made in cash to the courier upon delivery.

Refunded if not completely satisfied within 7 days!!

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TERMINAL SERVICE Srl - L. Caldieri Street N°109 - 80128 Napoli (Italy) - PBX +39 081.560.27.38 - VAT: 05006500820
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